<<<<<<< HEAD rgpv syllabus MBA Grading System 3rd Semester Microsoft Word - Syllabus MBA III Semester

MB301-ENTREPRENEURSHIP MANAGEMENT



Course Objective: To give an overview of who the entrepreneurs are and what competences are needed to become an Entrepreneur. The course aims to acquaint the students with challenges of starting new ventures and enable then to investigate, understand and internalize the process of setting up a business.

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UNITI-The Entrepreneurial Development Perspective

Entrepreneur–meaning, evolution, importance, Qualities, nature, types,traits.

Entrepreneurship development - its importance, role of Entrepreneurship.Entrepreneurial environment,cultureandstagesinentrepreneurialprocess,changingdimensions in entrepreneurship– Digitalentrepreneurship.

EntrepreneurVs.Intrapreneur,EntrepreneurVs.Entrepreneurship,EntrepreneurVs.Manager


UNIT II-FamilyBusinessDevelopment

FamilyBusiness–meaning,characteristics,importance,typesandmodels.

Growingandevolvingfamilybusiness–Complexityoffamilyenterprise– Diversityofsuccessions:DifferentDreamsandchallenges.


UNIT III-StartingtheVenture

Generating business idea – sources of new ideas, methods of generating ideas, opportunity recognition.

Feasibility study – market feasibility, technical/operational feasibility, financial feasibility, environmental scanning,competitorandindustryanalysis.

Drawingbusiness plan-preparing projectreport,presenting business plantoinvestors.


UNIT IVMicro,Smalland MediumEnterprises

Concept,roleandimportanceof MSME

Policies governing SMEs-Stepsinsetting up a small unit.

SMEfunding-Requirementsof capital (fixedandworking),Factorsdetermining capital requirements,Importance offixedandworking capital,SourcesoffinanceforSME’S.


UNITV–GovernmentInitiatives

RoleofCentralGovernmentandStateGovernmentinpromotingEntrepreneurship-Introductionto variousincentives,subsidiesandgrants.

RoleoffollowingagenciesintheEntrepreneurshipDevelopment-DistrictIndustriesCenters(DIC), SmallIndustriesServiceInstitute(SISI),NABARD,NationalSmallIndustriescorporationandother relevantinstitutions/ organizations.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and as ked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Entrepreneurship:NewVentureCreation -DavidH. Holt

Entrepreneurship -HisrichPeters

TheCulture of Entrepreneurship -BrigitteBerger

Dynamicsof EntrepreneurshipDevelopment -VasantDesai

EntrepreneurshipDevelopment ThoughtLeaders

-Dr. P.C.Shejwalkar

-ShrinivasPandit

Entrepreneurship -StevenBrandt

BusinessGurusSpeak -S.N. Chary

TheEntrepreneurial Connection -GurmitNarula


MB302- BUSINESSETHICSANDCORPORATEGOVERNANCE


Course Objective: This course has been designed to create a mindset of value system among the students who are the future managers. To help the students appreciate the essential complementarily between 'VALUES' and' SKILLS' to ensure sustained happiness and prosperity which are the core aspirations of all human beings.


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UNITIIntroductiontoBusinessEthics

Introduction, definitions, need, importance for Business ethics; factors affecting business ethics;

Importance of Ethics & Moral standards; Ethics & Moral Decision Making, ethical Principles In Business.

Businesstheories:NormativeTheories,GandhianApproach,Friedman’sEconomictheory,Kant’s Deontological theory, Mill &Bentham’s Utilitarianism theory.


UNIT IIIndianEthos&values

Need, purpose& relevance of Indian Ethos.

Meaning andNature ofvalues;Holisticview oflifeanditsvalue,ValuesimpactinBusiness.Indian Value System-Teachings from scriptures and traditions.


UNIT IIIWorkplaceEthics

Introduction, Needs,benefits,Principles,DevelopmentofPersonal Ethics, EmployeeAttitudeand Ethics, Employee Etiquettes.

WorkplaceEthicsforEmployees- Ethical behaviorinworkplace-Professionalism;Formulating & Implementing professional ethics code and Professional ethos.


UNIT IVCorporate Governance

Introduction, systems of corporate governance, OECD principles, Indian model of Corporate Governance, Whistle blowing and its codes.

Ethical Issues related to Advertisements, Finance, Investment, Technology and Ethical Dilemma., Social Responsibility ofCorporate.


UNITVCorporate Governance&CSR

Impact of globalization on Indian corporate and social culture, Advantages and disadvantages of

MNC’s to the Host Country, Corporate Governance and ethical responsibility.

CorporateSocial Responsibility-Introduction,Advantages,ScopeforCSRinIndia,stepstoattain CSR

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Foundationsofmanagerial work ContributionfromIndianthoughts- BusinessEthics

BusinessEthics:A Philosophical Reader BusinessEthics

Social Responsibility ofBusinessEnterprises, BusinessEthics-ConceptsandCases EthicsinManagement CorporateGovernance&BusinessEthics

–ChakrabortyS.K

–Himalyapublication

–AndrewCraneandDirkMatten,OxfordPress

- ThomasI. White

-A.V.RAO(excelbooks)

-Sarkar,C. R.,NewCenturyPublication

-Velasquez,

-Sherlekar,S.A.,HimalayaPublishing House

–U. C. Mathur,MacmillanIndia Ltd

MB303-EVALUATIONOFONSITE TRAININGREPORTANDVIVA VOCE


Note- Every students hall be required toundergoapracticaltraininginanorganizationfor4to6 weeks, at the end of the Second Semester Examination but before the commencement of the Third Semester course. Student will have to submit THREE copies (soft copy in CD)of the Project Report based on the training with an attend an cecertificate from the organization, at least one month before the commencement of term end examination.

ProjectReportEvaluation 60Marks(ByExternal andInternal ExaminerJointly) ProjectReportBasedViva-Voce 40Marks(ByExternal andInternal ExaminerJointly)


ExternalEvaluation –60Marks(50%


minimum)Vivavoce –40Marks(50% minimum)

MB 304- ORGANISATIONALDEVELOPMENT


Course Objective: This course aims to give abroad theoretical and practical understanding of key concepts and issues in managing organization. In this fast changing world of business the organizations have to be ready for the changes and should facilitate in adopting the sechanges.

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UNIT I Organisational Development-Overview

Meaning,Features,Evolution,Components,Objectives,Principles,Process,Importance ofOD

Relevance of Organisational Development for Managers,OD-HRDInterface.

Meaning,Role of ODPractitioner,Competencies ofanODPractitioner


UNIT II Organisational Diagnosis and Change

Meaning,Need,Phases,LevelsofOrganisationalDiagnosis,TechniquesofOrganisationalDiagnosis, Toolsusedin OrganisationalDiagnosis.

OrganisationalChange-Meaning,OrganisationalLifeCycle,PlannedChange,OrganizationalGrowth anditsImplicationforChange.

ChangeAgents- Meaning,Features,Types,Role,Skillsrequired


UNIT IIIODInterventions

Meaning,Features,FactorsAffecting Success ofInterventions,StepsinODInterventions.

Types of Interventions- Human Resource Intervention, Structural Intervention, Strategic Interventions,ThirdPartyPeaceMaking Intervention.

TechniquesandEvaluationofODInterventions.


UNIT IV OrganisationalEffectiveness

Meaning , Effectiveness v/s Efficiency, Approaches and Parameters for Judging Organisational Effectiveness, Ways to Enhance Organisational Effectiveness.

IssuesFacedinOD-IssuesRelatedtoClient Relationship,Power-Individualskillsand Attributes asaSourceofPower,PowerandInfluenceTactics,PoliticsandOD.


UNIT V Futureof OD

EmergingTrends inOD-Expanding the use of OD,OD and Business Process Re Engineering (BPR).

Organisational Development and Globalization, Creating whole system change, Using OD to facilitate partnerships and alliances, Enhancing constant learning, Trends within the Organisation.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the clas for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Organisationaldevelopment Humanbehaviouratwork HRD

Organisationbehaviour Organisationdevelopment&change Organisationandchange Organizational Behaviour OrganizalBehaviour

Organizational Behaviour

–French&Bell .PHI

–KeithDevisTataMc-graw hill

–PC tripathiSultanchand

–FLuthans,TataMc-graw hill

–DThakur Deep&Deep

–Weiss,Joseph

--ArchanaTyagi (ExcelBooks)

--P.G. Aquinas(Excell Books)

-- Mishra M.N. (VikasPub. House)

Organizational Behaviour --ChandanJ.S.(VikasPub. House)

MB305-INDUSTRIAL PSYCHOLOGY

[Max.Marks: 70] [Min.Marks: 28]

Course Objective: This course aims to give abroad theoretical and practical understanding of key concepts and issues in managing organization. In this fast changing world of business the organizations have to be ready for the changes and should facilitate in adopting the sechanges.

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UNITI-INTRODUCTION


Definition,History,Goals,ForcesandFundamentalconceptsofindustrialPsychology,Natureof people and nature of organization. Industrial Psychology Vs Organizational Behavior, Areas of Industrial psychology.

Two classical studies-Time and motion study–Nature, characteristics and importance. Hawthorne studies –Nature, Implications and criticisms.

UNIT II-JOBANALYSISANDSELECTION


Job Analysis: Definition, uses and methods, Personnel tests and development - Training and Development.

Selection:meaning,process

Interview–guidedandunguidedinterview,stressinterviewandgroupinterview;Assessmentcentre

UNIT III Industrial Attitudes and Behaviour

D Employee attitude:Job Satisfaction, Job involvement, Organizational commitment Attitude measurement: Attitude and social phenomenon, Methods of measuring attitudes, Attitude surveys and their application The attitude of employees vs. attitudes ofemployers.

D Organizational Citizenship Behavior, Individual responses to down sizing, Anti-social Behaviour in the workplace.


UNIT IVIndustrialMorale

D Definingmorale,Determinantsofmorale,Measurementofmorale,MethodsofIncreasingmorale, comparison of methods for increasing morale, Group dynamics, Motivation, incentives, fatigue, mono tonyandboredom.


UNITV ErgonomicsandWork Conditions

D Ergonomicsapproachestoworkdesign, Human/computerinteractionsintheworkplaceSafetyand Accidents, Physical stressors in the workplace, work schedules, pro-environment behavior: employeeeco-initiative,Engineering Psychology.

D Positive Psychology: Definition, History, Need, Concepts of resilience, Happiness and Wellbeing Gratitude,Forgiveness,EffectivenessandGrowth,Optimismandhope,PositiveOrganizations.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Industrial Psychology

P.KGhosh,HimalayaPublication

Industrial Psychology

McCormic&IigenPrenticeHall Blum&Naylor

Industrial Psychology

J TiffinPrenticeH

Industrial Psychology

RA Griggs,SLJackson

IntroductoryPsychologyTextbooks

PMarekLawrenceEarlbaum


AnobjectiveAnalysisandUpdate


Appliedindustrial/organizational psychologyMGAamodt- Belmont,Calif

Industrial/Organizational Psychology Ronald E.RiggioScott


Foresman&Co

MB306 –Industrial Relations and Labour Welfare


CourseObjective: The Course intends to educate and create wareness among the students about various aspects of Industrial Relations and thus equip them to handle this delicate subject with maturity, objectivity and understandings.


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UnitI

Industrial Relations-Concept, evolution, characteristics, scope, components, factors affecting industrial relations, approaches to IR, IR in India, prerequisites of successful industrial relation programme, Government and Corporate approaches and strategies onIR.


UnitII

Industrial Conflicts/Disputes-Meaning, essentials, classification, recognition of disputes, impact of industrial disputes, factors of industrial disputes/conflicts, Strikes-forms, prevention of strikes, lock-outs, gheraos, Ways to achieving industrial peace, Code of discipline inindustry. Grievances Handling- meaning, nature, causes of grievances, procedure for redressal.

UnitIII

CollectiveBargaining:-Concept-functionand importance-Principlesandformsofcollectivebargaining

-Procedure-conditions for effective collective bargaining-worker's Participation in management:-Role and methods of worker's participation.

Trade Union: Industrial setting,growth,structureandstrategies,functions,recognition.Employer’s Organization and their working. White collar Trade unionism.


UnitIV

Working Conditions: Factories Act 1948-TheWorkmen'sCompensationAct,1923–TheEmployee's StateInsuranceAct,1948-TheEmployee'sProvidentFundsandMiscellaneousProvisionsAct,1952


UnitV

The Payment of Wages Act, 1936-The Minimum wages Act, 1948-TheIndustrial Disputes Act 1947- The Industrial Employment (Standing Orders) Act,1946-The Trade Union Act, 1926,The Maternity Benefit Act,1961.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


IRandTradeUniverse Labour Legislation

Handbook ofLabourandIndustrial Law LabourandIndustrial Law

Industrial RelationsandLabourlaws BusinessLaws

GPsinhaandPRN Sinha

–SC Srivastava

P. L. MalikEastern,Bookcompany,Luckhnow

P.L. MalikEasternBookcompany,Luckhnow

-ShrivastavaS.C. (VikasPub.House)

--S.S.Gulshan(ExcelBooks)

MB307- Management of Financial Institutions and Services


Course Objective–The present course aims at familiarizing the participants with objectives, strategies, policies and practices of major financial institutions in India and various financial services.


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UNITI


Financial System and Markets: Constituents and functioning; RBI–Role and functions. Regulation of money and credit, Monetary and fiscal policies, Techniques o fregulation and rates; Overview of Foreign Exchange Market, Financial Sector Reforms in India, Overview of Financial Services: nature, scope and importance.

UnitII


Banking Industry in India, constituents, banking sector reforms, determination of commercial interest rates: fixed and floating, Management of capital funds-capital ad equacy norms, Liquidity Management, Asset Liability Management - Gapanalysis,Managementof Non- performing assets,Strategies for making commercial banksviable.

UnitIII


Securitisation: concept, nature, scope and their implications. Securitization of Auto loans and housing loans, Securitisation in India.DFIsinIndia-IDBI,ICICI,IFCI,NABARD,RRBs,StateLevelInstitutions; NBFCs-Their status, types, working and strategies for commercial viability; Insurance organisations- Their status, types, working and strategies for commercial viability.

UnitIV


Leasing and Hire Purchase: Industry. Size and scope. Parties involved, Evaluation of Lease transaction, Types of lease and their implications, Hire purchase and lease-differences and implications for the business. Other financial services: Factoring, Forfeiting, Discounting and Re Discounting Of Bills, Consumer Credit and Plastic Money–concept, working and uses of each.

UnitV


Concept, Types, Significance of Mutual Funds, NAV, Evolution & Growth of Mutual Funds, Role of Registrar,Underwriteraccording toSEBI guidelines.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Financial MarketsandServices ManagementofIndianFinancial Institutions InvestmentManagement

Global Capital Market FundmanagementinIndia IndianCapital Market IndianFinancialsystem MerchantBanking MerchantBanking LeaseFinancing Theory&Practice Financing ofHirePurchase

-Gordon&Natrajan; HimalayaPublishing.

-Srivastava,HimalayaPublishing

– Preeti Singh

–JoshiP.R.[TataMcGrawHill]

–Thomas[TataMcG. Hill]

–Trends&DimensiShasshi Kant&Arumugam

–Machiraju

–JC Verma(BharatLawHouse)

–JC Verma(BharatLawHouse

MB308 -INTERNATIONALFINANCIALMANAGEMENT


Course Objective: The main objective of this course is to familiarize the students with the international financial environment and the special decision variables underlying the discharge of finance function in a multinational corporation.

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UnitI


Introduction to International Finance & its Fundamentals, Growing importance of international finance. Evolution of the International Monetary System-bimetallism, Classical Gold Standard, its strengths and weaknesses, Brett on Woods System, Flexible Exchange Rate regime, Fixed versus floating exchange rate systems, Special Drawing Rights.

UNIT – II


Balance of Payments-current account, capital account, official reserve account, for exreserves-costs and benefits. Current Account deficit, balance of trade and their implications on exchange rates. Foreign

Global Financial Markets:-Domestic and Off shore markets and Euro Market, Euro Currency Markets. Exchange rate quotations, direct and indirect rates, factors affecting exchange rate, determinants of demand for and supply of currency.

UNIT -III


TheForeignExchangeMarket:Structure,TypesofTransactions&settlements.Spotmarket, directand indirect exchange quotations, bid ask spread, cross exchange rates, Forwards, Futures, Swap and Optionsmarket. Concept of hedging, speculation and arbitrage.

Interest RateParity,coveredanduncovered interestarbitrage, PurchasingPower Parity-absoluteand relative,Fisher EffectandInternational Fisher Effect.

UNIT – IV


Foreign Exchange Exposure: managing transaction, translation and economic exposure, Techniques for covering the foreign exchange risk-Internal and external techniques of risk.

International financial market instruments– International Equities– AD Rand GDR–Foreign Bond and euro-bond-Short-term and medium term instruments.

UNIT –V


Foreign Investment Decision: Capital Budgeting Techniques-ProjectIRR, NPVandpay- backperiod. Project Investment Decisions: FDI investments-Decision process and Strategies, FDIVia Mergers, and Acquisitions(M&A):Rational and difficulties. International Jointventures.

Exportand ImportsFinancial tools:Letter ofCredit,Billsof Lading,Billsof Exchange.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCEBOOKS

InternationalFinancialManagement

–Rodriguez RM,

FinancialManagement

–SNMaheshwari

MultinationalFinancialmanagement

–AlanC. Shapiro

InternationalFinancialManagement

–DavidB. Zenoff,J. Zwiek

InternationalFinancialManagement

–P.G. Apte

InternationalFinancial

– BuckleyAdrian

MultinationalFinancial Management

--MadhuVij(ExcelBooks)

InternationalBusiness

--BediN.V. (VrindaPub.)

InternationalBusiness

--Prabhakarrao(Kalyani)

MB309-TAX PLANNING AND MANAGEMENT


Course Objective: The present course aims at familiarizing the participants with the principles, problems and structure of different types of business taxes in Indian and relevance of the set axes In business decisions.

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UnitI

Concept, Nature,Scope,Importance,Techniques, AdvantagesandlimitationsofTaxPlanning; Nature, Objectives, process of Tax Management; Tax Planning vsTax Management, Tax Avoidance &Tax Evasion, Assessment Year, Previous Year, Assessee–types, Residential status, Non-resident Indians.


UnitII

Tax on Individual Income – Computation of tax under the heads of Salaries, Income from House Property, Profits& GainsofBusiness,CapitalGains&IncomefromOtherSources.Taxdeductibleat source(numerical).


UnitIII

Corporate Income Tax: Tax concessions and incentives for corporate decisions. Tax planning for depreciation; Treatment of losses &unabsorbed items; Carry forward and set off losses. Tax and business reorganizations: merger and amalgamation, Tax planning regarding Employees Remuneration, Tax appeals, Revision & Review (numerical).


UnitIV

Wealth tax on closely held companies; Valuation of assets; Filing of returns; Assessment; Appeals; Review; Revision and Rectification(numerical).

Central Excise Act 1994 and Excise planning; Customs Act and Customs Duties Planning.


UnitV

Introduction to Goods and service Tax(GST)-Key Concepts, Phases of GST, GST Council, Taxes under GST, Cess, Registration under GST, Supply under GST and Valuation of Supply, Input Tax Credit under GST& Returns, Custom Duty and Indirect Taxation levied by either Central or State Government.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCEBOOKS

Incometaxlaw&Practice --A.K.Dhagat&Gargav (RameshBook DepotJaipur)

Incometaxlaw&Practice Incometaxlaw&Practice Incometaxlaw&Practice Incometaxlaw&Practice Incometaxlaw&Practice Incometaxlaw&Practice Taxplanning withPrecedents

–K.P. Gour&B.Narang

–K.K. Singhania(Tax –Manpublication)

–BhagwatiPrasad

–H.C. Mehrotra

–N.V.Mehta(S.K. Publishing HouseBombay)

–K. Chaturvedi

–S.X. Potter,H.H. Monree

MB310-SALES & DISTRIBUTION MANAGEMENT


Course Objective –The objectives of this course is to provide an extensive picture with regards to theory and practice of managing sales and to inculcate personal selling skills


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UNITIIntroductiontoSalesManagement


Conceptof sales management:The nature and role of sales management,Objectives of sales management, Theories of selling, sales executive as a coordinator, Relations of sales management withother marketing activities.


UNIT IISalesandMarketing Planning


Concept of Sales and marketing planning. The place of selling in marketing plan. Relationship selling. Personal selling objective. Diversity of personal selling situations Process of personal selling. Sales- Related marketing policies, Product policies, Distribution policies, Pricing policies.


UNIT IIISalesHRM


Personal management. Recruitment andselection of sales personnel. Training programmes, Concept and Evaluation, Compensation.

Salesmeeting.Differenttype ofsales organization.The developmentofpersonal selling skills.


UNIT IVSalesOperation


Salescontrol:-salesbudget,Evaluationandsupervision.Salesquotas,Managementofterritories.

The sales analysis, Sales audit system, Sales resistance, Psychology of customer, Field sales control– Sales reporting system which includes weekly, monthly, quarterly reports and interpretation of the data for future action plans, sales analysis and marketing cost analysis, sales audit, managing outstanding.


UNIT –VSalesDistribution


Sales Forecasting, Sales Environment, Sales channel, Sales promotion, Selling and Reselling. Telephone selling and Internet Selling. Selling service and Sales responsibilities. Importance of Distribution and Logistics Management in relation to Sales Management. Understanding lead time and delivery schedule.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


SalesManagementdecision&cases Howtobuilddynamicsalesorganisation Salesmanship&Publicity Elementsofsalesmanship&publicity Sales distributionmanagement SalesanddistributionManagement

–Still,Cundift

–Mury&Arnold

–RSDavar

–Pradhass

–FLLobo

--S.L.Gupta(ExcelBoks)

MB311-ADVERTISING AND BRAND MANAGEMENT


Course Objective:-The aim of the paper is to acquaint the students with concepts, techniques and give experience in the application of concepts for developing an effective advertising programme.

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UNIT-IGeneralunderstandingaboutadvertising.

UNIT IIICampaignmanagement

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


Advertising Management Advertising Management BrandPositioning ProductManagement Advertising Management Advertising AndSalesPromotion BrandManagement

AAKER

Chunnawalla S.Sengupta Majumdar

M. Mohan Kazmi&Batra(Excell) HarishV.verma(Excell)

MB312-CONSUMER BEHAVIOUR AND MARKET RESEARCH


Course Objective: The basic objective of this course is to develop an understanding about the consumer decision making process and its applications in marketing function of firms.

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UNITIIntroduction

Study ofconsumerBehavior –Role ofConsumerResearch.

Needsystem.Consumermotivation.

Personality,DynamicsofPerception.


UNIT IIComponents of consumer behaviour

ConsumerasanIndividual:Involvementandmotivation,knowledgeandvalues.

Nature,role ofmotiveandclassifying motive

Personality,learning andcharacteristicsandclassificationof learning.

Characteristics,functionsandsources ofattitudes,attitudetheoryandmodels.


UNIT IIIConsumerCulture

EnvironmentalInfluenceson Consumer Behavior:Cultural,Social, Personal,Familyandsituational influences,opinionleadershipand lifestylemarketing.

Characteristicsofculture,culturalunderstanding,natureofsocialclass,Socialclassandconsumer behaviour. Green Marketing Consumer behaviour

Nature and significance of personal influence, marketing Implications of personal influence significance offamilyin Consumer behavior and family life cycle.

Opinionleadershipforms.


UNIT IVConsumerDecision Making

ConsumerDecisionProcesses

Consumer Decisionrules. Post purchaseprocesses: Framework, dissonance, satisfaction / dissatisfaction.

Consumer Behavior Models: Nicosia Model, Howardsheth Model, Engel-Blackwell and Miniard Model,Sheth Family Decision Making Model.

CRM:ConceptofCRM,CRMasanindicatorofConsumerBehavior,ConsumerRoles,MarketValues andCRM.Introductiontodigital consumerbehavior.


UNITVMarketingResearchPlanning

ResearchPlan,ResearchDesign

ManagementUses of MarketResearch

DifferenceBetween Marketing andMarketing Research

DataCollectionMethods. SamplePlanning Process

Modelof MarketResearchforDecisionsCoding ofData,SignificanceTesting,

AnalysisandInterpretationofData

Salesresearchformat

ProductResearchformat

IntroductiontoBigdataanalytics

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


ConsumerBehavior- Marketing research Marketing Management Marketing Management ConsumerBehavior

Conceptual IssuesinConsumerBehaviorIndianContest ConsumerBehavior

ConsumerBehavior:Marketing StrategyBehavior ConsumerBehavior

MarketResearch MarketResearch,Concept&Cases MarketResearchLearning MarketResearch

CRM

–Schiffman

–Biod

–GC Beri

–SangeetaAgarwal

--Kazmi&Batra(Excell)

-SRameshKumarPearson

- Louden, Delebeta

-J.PaulPeter&JerryC. Olson

-John. C. Mowen

-G.C. Beri,PearsonEducation

-Cooper&Schindler,TataMcGrawHill

-Churchill &Iacobucci,Thomson

-Boyd,Westfall &Stasch,AITBS

-AlokRai

MB313-BUSINESS DECISION & MANAGEMENT SYSTEMS



Course Objective: It aims at acquainting these students with tools techniques of planning, analyzing, designing, implementing and maintaining Information system.


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UNITI


Systems Concept; Characteristics of a System; Elements of System; Types of Systems; Decision Support System; System Development Life Cycle, Investigation, Analysis, Design, Implementation, Post ImplementationReviewandMaintenance.

UNIT II


Systems Planning and Investigation: Basis for Planning in Systems Analysis-Dimensions of Planning, Initial Investigation, Needs Identification.

UNIT III


Determining the User's Information Requirements, Feasibility Study, Feasibility Considerations, Steps in FeasibilityAnalysis -FeasibilityReport.

UNIT-IV


Tools of Structured Analysis: Data Flow Diagram(DFD),Entity Relationship Diagrams, Data Dictionary, Process Modeling: Structured English, Decision Tree & Decision Table, Object Oriented Analysis(OOA) and Object Oriented Design(OOD).

UNIT-V


Basics of Information Security, Types of Attacks, Viruses, Virus Control, Hackers, Overview of Risks associated with Internet, Intrusion Detection Risk Management, Disaster Recovery Plan, Cryptography and authentication, Managing Risk, Information Security Policy, Creating as ecure environment, Internet SecurityStandards

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


ManagementInformationSystem ManagementInformationSystem DecisionSupport ManagementInformationSystem ManagementInformationSystem ManagementInformationSystem

MB314-DATABASE MANAGEMENT AND INTEGRITY


Course Objective: The basic objective of data base management system is to make the students attain a certain level of expertise in creating and handling relational databases.


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UNITI


Introduction to Database, file, Record fields, problems with database. Categorizationof DBMS, (Networking, hierarchical& Relation database) Application of DBMS. The three-layered Architecture Advantages & disadvantage of DBMS.


UNIT II


Important Components DBA, database, application program, DDL, DML etc. Component of DBMS query processor,Datadictionary. Physical database structures, Normalization and logical design.


UNIT III


Introduction to RDBMS, E–R Model and E–r Diagram Examples and exercise EF.CODD12 rules for relation database, database concept:-Transaction management properties of a transaction, commit and Rollback, concurrency, locking


UNIT IV


Data integrity, integrity constraints, Auditing, backup and recovery. Data dictionary, system catalogue, introductiontodistributeddatabase.Introductiontoclient –serverandODBS connectivity.


UNITV


Introduction to SQL: - SQL language DML languageDML commands,RelationAlgebra &SQL.: Introduction, SecurityandIntegrityViolations, Authorization, GrantingofPrivileges, Security Specification in SQL Data warehousing, Multidimensional Data Models, Data Warehouse Architecture, ROLAP, MOLAP, HOLAP,OLAP and OLTP Understand the Concept of Data Warehousing Data Mining, Data Preprocessing, Data Marts, Cluster Analysis, Decision Making

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


DataBase ManagementSystem

–C.J.Date

DataBase ManagementSystem

–Korth

DataBase ManagementSystem

–VipinDesai

DataBase ManagementSystem

–leon

MB315- DATA COMMUNICATION & NETWORK


Course Objective: This course provides an in-depth discussion of computer networks. It includes a detailed discussion of the different Network Models.


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UnitI


Fundamentals of Communication System; Communication Links, Communication System Formats; Character Codes, Digital Data Rates; Asynchronous and Synchronous Data. Types of signals: AM;FM; PM; PCM; PDM;TDMA;FDMA;SDMA;CDMA;ASK; FSK; PSKFeatures:Errordetectionandcorrection codes;Hamming codes.

UnitII


LAN topologies: Workstation; Server; Cables; Types of Ethernet; Broadband and base-band; Optical Fibers;NetworkInterfaceCard.

UnitIII


Networksandaccessories:LAN,MAN,WAN;Hub;Bridges;Switches;Routers;GatewaysCellRelay; FrameRelay;ISDN;B-ISDN.

UnitIV


OSI Model; Broadcasting; Multicasting; Point-to-point communication; IP Addressing, Concepts of Port; Socket; ATM; Tunneling; Virtual Private Network. Network Operating systems: Unix; Linux; Windows.

UnitV


Mobile Communication: Applications of Mobile Communication; Wireless Communication: Bandwidth, Transmission Impairment, Interference, Terrestrial Microwave, Broadcast Radio, Infrared & Light Waves, Mobile Internet & WML: Mobile IP, Wireless TCP & UDP, WAP, WML

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


ComputerNetwork –TanneBaumPHI

Data&NetworkCommunication –Tiller

Computer networkinWin-NT WINNTArchitecture

–BPBPublication

–Tata Mcgrawhill

DataandComputerCommunication –Wlliamstallings,PHI


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======= rgpv syllabus MBA Grading System 3rd Semester Microsoft Word - Syllabus MBA III Semester

MB301-ENTREPRENEURSHIP MANAGEMENT



Course Objective: To give an overview of who the entrepreneurs are and what competences are needed to become an Entrepreneur. The course aims to acquaint the students with challenges of starting new ventures and enable then to investigate, understand and internalize the process of setting up a business.

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UNITI-The Entrepreneurial Development Perspective

Entrepreneur–meaning, evolution, importance, Qualities, nature, types,traits.

Entrepreneurship development - its importance, role of Entrepreneurship.Entrepreneurial environment,cultureandstagesinentrepreneurialprocess,changingdimensions in entrepreneurship– Digitalentrepreneurship.

EntrepreneurVs.Intrapreneur,EntrepreneurVs.Entrepreneurship,EntrepreneurVs.Manager


UNIT II-FamilyBusinessDevelopment

FamilyBusiness–meaning,characteristics,importance,typesandmodels.

Growingandevolvingfamilybusiness–Complexityoffamilyenterprise– Diversityofsuccessions:DifferentDreamsandchallenges.


UNIT III-StartingtheVenture

Generating business idea – sources of new ideas, methods of generating ideas, opportunity recognition.

Feasibility study – market feasibility, technical/operational feasibility, financial feasibility, environmental scanning,competitorandindustryanalysis.

Drawingbusiness plan-preparing projectreport,presenting business plantoinvestors.


UNIT IVMicro,Smalland MediumEnterprises

Concept,roleandimportanceof MSME

Policies governing SMEs-Stepsinsetting up a small unit.

SMEfunding-Requirementsof capital (fixedandworking),Factorsdetermining capital requirements,Importance offixedandworking capital,SourcesoffinanceforSME’S.


UNITV–GovernmentInitiatives

RoleofCentralGovernmentandStateGovernmentinpromotingEntrepreneurship-Introductionto variousincentives,subsidiesandgrants.

RoleoffollowingagenciesintheEntrepreneurshipDevelopment-DistrictIndustriesCenters(DIC), SmallIndustriesServiceInstitute(SISI),NABARD,NationalSmallIndustriescorporationandother relevantinstitutions/ organizations.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and as ked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Entrepreneurship:NewVentureCreation -DavidH. Holt

Entrepreneurship -HisrichPeters

TheCulture of Entrepreneurship -BrigitteBerger

Dynamicsof EntrepreneurshipDevelopment -VasantDesai

EntrepreneurshipDevelopment ThoughtLeaders

-Dr. P.C.Shejwalkar

-ShrinivasPandit

Entrepreneurship -StevenBrandt

BusinessGurusSpeak -S.N. Chary

TheEntrepreneurial Connection -GurmitNarula


MB302- BUSINESSETHICSANDCORPORATEGOVERNANCE


Course Objective: This course has been designed to create a mindset of value system among the students who are the future managers. To help the students appreciate the essential complementarily between 'VALUES' and' SKILLS' to ensure sustained happiness and prosperity which are the core aspirations of all human beings.


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UNITIIntroductiontoBusinessEthics

Introduction, definitions, need, importance for Business ethics; factors affecting business ethics;

Importance of Ethics & Moral standards; Ethics & Moral Decision Making, ethical Principles In Business.

Businesstheories:NormativeTheories,GandhianApproach,Friedman’sEconomictheory,Kant’s Deontological theory, Mill &Bentham’s Utilitarianism theory.


UNIT IIIndianEthos&values

Need, purpose& relevance of Indian Ethos.

Meaning andNature ofvalues;Holisticview oflifeanditsvalue,ValuesimpactinBusiness.Indian Value System-Teachings from scriptures and traditions.


UNIT IIIWorkplaceEthics

Introduction, Needs,benefits,Principles,DevelopmentofPersonal Ethics, EmployeeAttitudeand Ethics, Employee Etiquettes.

WorkplaceEthicsforEmployees- Ethical behaviorinworkplace-Professionalism;Formulating & Implementing professional ethics code and Professional ethos.


UNIT IVCorporate Governance

Introduction, systems of corporate governance, OECD principles, Indian model of Corporate Governance, Whistle blowing and its codes.

Ethical Issues related to Advertisements, Finance, Investment, Technology and Ethical Dilemma., Social Responsibility ofCorporate.


UNITVCorporate Governance&CSR

Impact of globalization on Indian corporate and social culture, Advantages and disadvantages of

MNC’s to the Host Country, Corporate Governance and ethical responsibility.

CorporateSocial Responsibility-Introduction,Advantages,ScopeforCSRinIndia,stepstoattain CSR

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Foundationsofmanagerial work ContributionfromIndianthoughts- BusinessEthics

BusinessEthics:A Philosophical Reader BusinessEthics

Social Responsibility ofBusinessEnterprises, BusinessEthics-ConceptsandCases EthicsinManagement CorporateGovernance&BusinessEthics

–ChakrabortyS.K

–Himalyapublication

–AndrewCraneandDirkMatten,OxfordPress

- ThomasI. White

-A.V.RAO(excelbooks)

-Sarkar,C. R.,NewCenturyPublication

-Velasquez,

-Sherlekar,S.A.,HimalayaPublishing House

–U. C. Mathur,MacmillanIndia Ltd

MB303-EVALUATIONOFONSITE TRAININGREPORTANDVIVA VOCE


Note- Every students hall be required toundergoapracticaltraininginanorganizationfor4to6 weeks, at the end of the Second Semester Examination but before the commencement of the Third Semester course. Student will have to submit THREE copies (soft copy in CD)of the Project Report based on the training with an attend an cecertificate from the organization, at least one month before the commencement of term end examination.

ProjectReportEvaluation 60Marks(ByExternal andInternal ExaminerJointly) ProjectReportBasedViva-Voce 40Marks(ByExternal andInternal ExaminerJointly)


ExternalEvaluation –60Marks(50%


minimum)Vivavoce –40Marks(50% minimum)

MB 304- ORGANISATIONALDEVELOPMENT


Course Objective: This course aims to give abroad theoretical and practical understanding of key concepts and issues in managing organization. In this fast changing world of business the organizations have to be ready for the changes and should facilitate in adopting the sechanges.

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UNIT I Organisational Development-Overview

Meaning,Features,Evolution,Components,Objectives,Principles,Process,Importance ofOD

Relevance of Organisational Development for Managers,OD-HRDInterface.

Meaning,Role of ODPractitioner,Competencies ofanODPractitioner


UNIT II Organisational Diagnosis and Change

Meaning,Need,Phases,LevelsofOrganisationalDiagnosis,TechniquesofOrganisationalDiagnosis, Toolsusedin OrganisationalDiagnosis.

OrganisationalChange-Meaning,OrganisationalLifeCycle,PlannedChange,OrganizationalGrowth anditsImplicationforChange.

ChangeAgents- Meaning,Features,Types,Role,Skillsrequired


UNIT IIIODInterventions

Meaning,Features,FactorsAffecting Success ofInterventions,StepsinODInterventions.

Types of Interventions- Human Resource Intervention, Structural Intervention, Strategic Interventions,ThirdPartyPeaceMaking Intervention.

TechniquesandEvaluationofODInterventions.


UNIT IV OrganisationalEffectiveness

Meaning , Effectiveness v/s Efficiency, Approaches and Parameters for Judging Organisational Effectiveness, Ways to Enhance Organisational Effectiveness.

IssuesFacedinOD-IssuesRelatedtoClient Relationship,Power-Individualskillsand Attributes asaSourceofPower,PowerandInfluenceTactics,PoliticsandOD.


UNIT V Futureof OD

EmergingTrends inOD-Expanding the use of OD,OD and Business Process Re Engineering (BPR).

Organisational Development and Globalization, Creating whole system change, Using OD to facilitate partnerships and alliances, Enhancing constant learning, Trends within the Organisation.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the clas for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Organisationaldevelopment Humanbehaviouratwork HRD

Organisationbehaviour Organisationdevelopment&change Organisationandchange Organizational Behaviour OrganizalBehaviour

Organizational Behaviour

–French&Bell .PHI

–KeithDevisTataMc-graw hill

–PC tripathiSultanchand

–FLuthans,TataMc-graw hill

–DThakur Deep&Deep

–Weiss,Joseph

--ArchanaTyagi (ExcelBooks)

--P.G. Aquinas(Excell Books)

-- Mishra M.N. (VikasPub. House)

Organizational Behaviour --ChandanJ.S.(VikasPub. House)

MB305-INDUSTRIAL PSYCHOLOGY

[Max.Marks: 70] [Min.Marks: 28]

Course Objective: This course aims to give abroad theoretical and practical understanding of key concepts and issues in managing organization. In this fast changing world of business the organizations have to be ready for the changes and should facilitate in adopting the sechanges.

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UNITI-INTRODUCTION


Definition,History,Goals,ForcesandFundamentalconceptsofindustrialPsychology,Natureof people and nature of organization. Industrial Psychology Vs Organizational Behavior, Areas of Industrial psychology.

Two classical studies-Time and motion study–Nature, characteristics and importance. Hawthorne studies –Nature, Implications and criticisms.

UNIT II-JOBANALYSISANDSELECTION


Job Analysis: Definition, uses and methods, Personnel tests and development - Training and Development.

Selection:meaning,process

Interview–guidedandunguidedinterview,stressinterviewandgroupinterview;Assessmentcentre

UNIT III Industrial Attitudes and Behaviour

D Employee attitude:Job Satisfaction, Job involvement, Organizational commitment Attitude measurement: Attitude and social phenomenon, Methods of measuring attitudes, Attitude surveys and their application The attitude of employees vs. attitudes ofemployers.

D Organizational Citizenship Behavior, Individual responses to down sizing, Anti-social Behaviour in the workplace.


UNIT IVIndustrialMorale

D Definingmorale,Determinantsofmorale,Measurementofmorale,MethodsofIncreasingmorale, comparison of methods for increasing morale, Group dynamics, Motivation, incentives, fatigue, mono tonyandboredom.


UNITV ErgonomicsandWork Conditions

D Ergonomicsapproachestoworkdesign, Human/computerinteractionsintheworkplaceSafetyand Accidents, Physical stressors in the workplace, work schedules, pro-environment behavior: employeeeco-initiative,Engineering Psychology.

D Positive Psychology: Definition, History, Need, Concepts of resilience, Happiness and Wellbeing Gratitude,Forgiveness,EffectivenessandGrowth,Optimismandhope,PositiveOrganizations.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Industrial Psychology

P.KGhosh,HimalayaPublication

Industrial Psychology

McCormic&IigenPrenticeHall Blum&Naylor

Industrial Psychology

J TiffinPrenticeH

Industrial Psychology

RA Griggs,SLJackson

IntroductoryPsychologyTextbooks

PMarekLawrenceEarlbaum


AnobjectiveAnalysisandUpdate


Appliedindustrial/organizational psychologyMGAamodt- Belmont,Calif

Industrial/Organizational Psychology Ronald E.RiggioScott


Foresman&Co

MB306 –Industrial Relations and Labour Welfare


CourseObjective: The Course intends to educate and create wareness among the students about various aspects of Industrial Relations and thus equip them to handle this delicate subject with maturity, objectivity and understandings.


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UnitI

Industrial Relations-Concept, evolution, characteristics, scope, components, factors affecting industrial relations, approaches to IR, IR in India, prerequisites of successful industrial relation programme, Government and Corporate approaches and strategies onIR.


UnitII

Industrial Conflicts/Disputes-Meaning, essentials, classification, recognition of disputes, impact of industrial disputes, factors of industrial disputes/conflicts, Strikes-forms, prevention of strikes, lock-outs, gheraos, Ways to achieving industrial peace, Code of discipline inindustry. Grievances Handling- meaning, nature, causes of grievances, procedure for redressal.

UnitIII

CollectiveBargaining:-Concept-functionand importance-Principlesandformsofcollectivebargaining

-Procedure-conditions for effective collective bargaining-worker's Participation in management:-Role and methods of worker's participation.

Trade Union: Industrial setting,growth,structureandstrategies,functions,recognition.Employer’s Organization and their working. White collar Trade unionism.


UnitIV

Working Conditions: Factories Act 1948-TheWorkmen'sCompensationAct,1923–TheEmployee's StateInsuranceAct,1948-TheEmployee'sProvidentFundsandMiscellaneousProvisionsAct,1952


UnitV

The Payment of Wages Act, 1936-The Minimum wages Act, 1948-TheIndustrial Disputes Act 1947- The Industrial Employment (Standing Orders) Act,1946-The Trade Union Act, 1926,The Maternity Benefit Act,1961.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


IRandTradeUniverse Labour Legislation

Handbook ofLabourandIndustrial Law LabourandIndustrial Law

Industrial RelationsandLabourlaws BusinessLaws

GPsinhaandPRN Sinha

–SC Srivastava

P. L. MalikEastern,Bookcompany,Luckhnow

P.L. MalikEasternBookcompany,Luckhnow

-ShrivastavaS.C. (VikasPub.House)

--S.S.Gulshan(ExcelBooks)

MB307- Management of Financial Institutions and Services


Course Objective–The present course aims at familiarizing the participants with objectives, strategies, policies and practices of major financial institutions in India and various financial services.


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UNITI


Financial System and Markets: Constituents and functioning; RBI–Role and functions. Regulation of money and credit, Monetary and fiscal policies, Techniques o fregulation and rates; Overview of Foreign Exchange Market, Financial Sector Reforms in India, Overview of Financial Services: nature, scope and importance.

UnitII


Banking Industry in India, constituents, banking sector reforms, determination of commercial interest rates: fixed and floating, Management of capital funds-capital ad equacy norms, Liquidity Management, Asset Liability Management - Gapanalysis,Managementof Non- performing assets,Strategies for making commercial banksviable.

UnitIII


Securitisation: concept, nature, scope and their implications. Securitization of Auto loans and housing loans, Securitisation in India.DFIsinIndia-IDBI,ICICI,IFCI,NABARD,RRBs,StateLevelInstitutions; NBFCs-Their status, types, working and strategies for commercial viability; Insurance organisations- Their status, types, working and strategies for commercial viability.

UnitIV


Leasing and Hire Purchase: Industry. Size and scope. Parties involved, Evaluation of Lease transaction, Types of lease and their implications, Hire purchase and lease-differences and implications for the business. Other financial services: Factoring, Forfeiting, Discounting and Re Discounting Of Bills, Consumer Credit and Plastic Money–concept, working and uses of each.

UnitV


Concept, Types, Significance of Mutual Funds, NAV, Evolution & Growth of Mutual Funds, Role of Registrar,Underwriteraccording toSEBI guidelines.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminar scan be given on individual basis or on group basis.)


REFERENCE BOOKS


Financial MarketsandServices ManagementofIndianFinancial Institutions InvestmentManagement

Global Capital Market FundmanagementinIndia IndianCapital Market IndianFinancialsystem MerchantBanking MerchantBanking LeaseFinancing Theory&Practice Financing ofHirePurchase

-Gordon&Natrajan; HimalayaPublishing.

-Srivastava,HimalayaPublishing

– Preeti Singh

–JoshiP.R.[TataMcGrawHill]

–Thomas[TataMcG. Hill]

–Trends&DimensiShasshi Kant&Arumugam

–Machiraju

–JC Verma(BharatLawHouse)

–JC Verma(BharatLawHouse

MB308 -INTERNATIONALFINANCIALMANAGEMENT


Course Objective: The main objective of this course is to familiarize the students with the international financial environment and the special decision variables underlying the discharge of finance function in a multinational corporation.

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UnitI


Introduction to International Finance & its Fundamentals, Growing importance of international finance. Evolution of the International Monetary System-bimetallism, Classical Gold Standard, its strengths and weaknesses, Brett on Woods System, Flexible Exchange Rate regime, Fixed versus floating exchange rate systems, Special Drawing Rights.

UNIT – II


Balance of Payments-current account, capital account, official reserve account, for exreserves-costs and benefits. Current Account deficit, balance of trade and their implications on exchange rates. Foreign

Global Financial Markets:-Domestic and Off shore markets and Euro Market, Euro Currency Markets. Exchange rate quotations, direct and indirect rates, factors affecting exchange rate, determinants of demand for and supply of currency.

UNIT -III


TheForeignExchangeMarket:Structure,TypesofTransactions&settlements.Spotmarket, directand indirect exchange quotations, bid ask spread, cross exchange rates, Forwards, Futures, Swap and Optionsmarket. Concept of hedging, speculation and arbitrage.

Interest RateParity,coveredanduncovered interestarbitrage, PurchasingPower Parity-absoluteand relative,Fisher EffectandInternational Fisher Effect.

UNIT – IV


Foreign Exchange Exposure: managing transaction, translation and economic exposure, Techniques for covering the foreign exchange risk-Internal and external techniques of risk.

International financial market instruments– International Equities– AD Rand GDR–Foreign Bond and euro-bond-Short-term and medium term instruments.

UNIT –V


Foreign Investment Decision: Capital Budgeting Techniques-ProjectIRR, NPVandpay- backperiod. Project Investment Decisions: FDI investments-Decision process and Strategies, FDIVia Mergers, and Acquisitions(M&A):Rational and difficulties. International Jointventures.

Exportand ImportsFinancial tools:Letter ofCredit,Billsof Lading,Billsof Exchange.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCEBOOKS

InternationalFinancialManagement

–Rodriguez RM,

FinancialManagement

–SNMaheshwari

MultinationalFinancialmanagement

–AlanC. Shapiro

InternationalFinancialManagement

–DavidB. Zenoff,J. Zwiek

InternationalFinancialManagement

–P.G. Apte

InternationalFinancial

– BuckleyAdrian

MultinationalFinancial Management

--MadhuVij(ExcelBooks)

InternationalBusiness

--BediN.V. (VrindaPub.)

InternationalBusiness

--Prabhakarrao(Kalyani)

MB309-TAX PLANNING AND MANAGEMENT


Course Objective: The present course aims at familiarizing the participants with the principles, problems and structure of different types of business taxes in Indian and relevance of the set axes In business decisions.

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UnitI

Concept, Nature,Scope,Importance,Techniques, AdvantagesandlimitationsofTaxPlanning; Nature, Objectives, process of Tax Management; Tax Planning vsTax Management, Tax Avoidance &Tax Evasion, Assessment Year, Previous Year, Assessee–types, Residential status, Non-resident Indians.


UnitII

Tax on Individual Income – Computation of tax under the heads of Salaries, Income from House Property, Profits& GainsofBusiness,CapitalGains&IncomefromOtherSources.Taxdeductibleat source(numerical).


UnitIII

Corporate Income Tax: Tax concessions and incentives for corporate decisions. Tax planning for depreciation; Treatment of losses &unabsorbed items; Carry forward and set off losses. Tax and business reorganizations: merger and amalgamation, Tax planning regarding Employees Remuneration, Tax appeals, Revision & Review (numerical).


UnitIV

Wealth tax on closely held companies; Valuation of assets; Filing of returns; Assessment; Appeals; Review; Revision and Rectification(numerical).

Central Excise Act 1994 and Excise planning; Customs Act and Customs Duties Planning.


UnitV

Introduction to Goods and service Tax(GST)-Key Concepts, Phases of GST, GST Council, Taxes under GST, Cess, Registration under GST, Supply under GST and Valuation of Supply, Input Tax Credit under GST& Returns, Custom Duty and Indirect Taxation levied by either Central or State Government.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCEBOOKS

Incometaxlaw&Practice --A.K.Dhagat&Gargav (RameshBook DepotJaipur)

Incometaxlaw&Practice Incometaxlaw&Practice Incometaxlaw&Practice Incometaxlaw&Practice Incometaxlaw&Practice Incometaxlaw&Practice Taxplanning withPrecedents

–K.P. Gour&B.Narang

–K.K. Singhania(Tax –Manpublication)

–BhagwatiPrasad

–H.C. Mehrotra

–N.V.Mehta(S.K. Publishing HouseBombay)

–K. Chaturvedi

–S.X. Potter,H.H. Monree

MB310-SALES & DISTRIBUTION MANAGEMENT


Course Objective –The objectives of this course is to provide an extensive picture with regards to theory and practice of managing sales and to inculcate personal selling skills


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UNITIIntroductiontoSalesManagement


Conceptof sales management:The nature and role of sales management,Objectives of sales management, Theories of selling, sales executive as a coordinator, Relations of sales management withother marketing activities.


UNIT IISalesandMarketing Planning


Concept of Sales and marketing planning. The place of selling in marketing plan. Relationship selling. Personal selling objective. Diversity of personal selling situations Process of personal selling. Sales- Related marketing policies, Product policies, Distribution policies, Pricing policies.


UNIT IIISalesHRM


Personal management. Recruitment andselection of sales personnel. Training programmes, Concept and Evaluation, Compensation.

Salesmeeting.Differenttype ofsales organization.The developmentofpersonal selling skills.


UNIT IVSalesOperation


Salescontrol:-salesbudget,Evaluationandsupervision.Salesquotas,Managementofterritories.

The sales analysis, Sales audit system, Sales resistance, Psychology of customer, Field sales control– Sales reporting system which includes weekly, monthly, quarterly reports and interpretation of the data for future action plans, sales analysis and marketing cost analysis, sales audit, managing outstanding.


UNIT –VSalesDistribution


Sales Forecasting, Sales Environment, Sales channel, Sales promotion, Selling and Reselling. Telephone selling and Internet Selling. Selling service and Sales responsibilities. Importance of Distribution and Logistics Management in relation to Sales Management. Understanding lead time and delivery schedule.

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


SalesManagementdecision&cases Howtobuilddynamicsalesorganisation Salesmanship&Publicity Elementsofsalesmanship&publicity Sales distributionmanagement SalesanddistributionManagement

–Still,Cundift

–Mury&Arnold

–RSDavar

–Pradhass

–FLLobo

--S.L.Gupta(ExcelBoks)

MB311-ADVERTISING AND BRAND MANAGEMENT


Course Objective:-The aim of the paper is to acquaint the students with concepts, techniques and give experience in the application of concepts for developing an effective advertising programme.

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UNIT-IGeneralunderstandingaboutadvertising.

UNIT IIICampaignmanagement

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


Advertising Management Advertising Management BrandPositioning ProductManagement Advertising Management Advertising AndSalesPromotion BrandManagement

AAKER

Chunnawalla S.Sengupta Majumdar

M. Mohan Kazmi&Batra(Excell) HarishV.verma(Excell)

MB312-CONSUMER BEHAVIOUR AND MARKET RESEARCH


Course Objective: The basic objective of this course is to develop an understanding about the consumer decision making process and its applications in marketing function of firms.

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UNITIIntroduction

Study ofconsumerBehavior –Role ofConsumerResearch.

Needsystem.Consumermotivation.

Personality,DynamicsofPerception.


UNIT IIComponents of consumer behaviour

ConsumerasanIndividual:Involvementandmotivation,knowledgeandvalues.

Nature,role ofmotiveandclassifying motive

Personality,learning andcharacteristicsandclassificationof learning.

Characteristics,functionsandsources ofattitudes,attitudetheoryandmodels.


UNIT IIIConsumerCulture

EnvironmentalInfluenceson Consumer Behavior:Cultural,Social, Personal,Familyandsituational influences,opinionleadershipand lifestylemarketing.

Characteristicsofculture,culturalunderstanding,natureofsocialclass,Socialclassandconsumer behaviour. Green Marketing Consumer behaviour

Nature and significance of personal influence, marketing Implications of personal influence significance offamilyin Consumer behavior and family life cycle.

Opinionleadershipforms.


UNIT IVConsumerDecision Making

ConsumerDecisionProcesses

Consumer Decisionrules. Post purchaseprocesses: Framework, dissonance, satisfaction / dissatisfaction.

Consumer Behavior Models: Nicosia Model, Howardsheth Model, Engel-Blackwell and Miniard Model,Sheth Family Decision Making Model.

CRM:ConceptofCRM,CRMasanindicatorofConsumerBehavior,ConsumerRoles,MarketValues andCRM.Introductiontodigital consumerbehavior.


UNITVMarketingResearchPlanning

ResearchPlan,ResearchDesign

ManagementUses of MarketResearch

DifferenceBetween Marketing andMarketing Research

DataCollectionMethods. SamplePlanning Process

Modelof MarketResearchforDecisionsCoding ofData,SignificanceTesting,

AnalysisandInterpretationofData

Salesresearchformat

ProductResearchformat

IntroductiontoBigdataanalytics

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


ConsumerBehavior- Marketing research Marketing Management Marketing Management ConsumerBehavior

Conceptual IssuesinConsumerBehaviorIndianContest ConsumerBehavior

ConsumerBehavior:Marketing StrategyBehavior ConsumerBehavior

MarketResearch MarketResearch,Concept&Cases MarketResearchLearning MarketResearch

CRM

–Schiffman

–Biod

–GC Beri

–SangeetaAgarwal

--Kazmi&Batra(Excell)

-SRameshKumarPearson

- Louden, Delebeta

-J.PaulPeter&JerryC. Olson

-John. C. Mowen

-G.C. Beri,PearsonEducation

-Cooper&Schindler,TataMcGrawHill

-Churchill &Iacobucci,Thomson

-Boyd,Westfall &Stasch,AITBS

-AlokRai

MB313-BUSINESS DECISION & MANAGEMENT SYSTEMS



Course Objective: It aims at acquainting these students with tools techniques of planning, analyzing, designing, implementing and maintaining Information system.


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UNITI


Systems Concept; Characteristics of a System; Elements of System; Types of Systems; Decision Support System; System Development Life Cycle, Investigation, Analysis, Design, Implementation, Post ImplementationReviewandMaintenance.

UNIT II


Systems Planning and Investigation: Basis for Planning in Systems Analysis-Dimensions of Planning, Initial Investigation, Needs Identification.

UNIT III


Determining the User's Information Requirements, Feasibility Study, Feasibility Considerations, Steps in FeasibilityAnalysis -FeasibilityReport.

UNIT-IV


Tools of Structured Analysis: Data Flow Diagram(DFD),Entity Relationship Diagrams, Data Dictionary, Process Modeling: Structured English, Decision Tree & Decision Table, Object Oriented Analysis(OOA) and Object Oriented Design(OOD).

UNIT-V


Basics of Information Security, Types of Attacks, Viruses, Virus Control, Hackers, Overview of Risks associated with Internet, Intrusion Detection Risk Management, Disaster Recovery Plan, Cryptography and authentication, Managing Risk, Information Security Policy, Creating as ecure environment, Internet SecurityStandards

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


ManagementInformationSystem ManagementInformationSystem DecisionSupport ManagementInformationSystem ManagementInformationSystem ManagementInformationSystem

MB314-DATABASE MANAGEMENT AND INTEGRITY


Course Objective: The basic objective of data base management system is to make the students attain a certain level of expertise in creating and handling relational databases.


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UNITI


Introduction to Database, file, Record fields, problems with database. Categorizationof DBMS, (Networking, hierarchical& Relation database) Application of DBMS. The three-layered Architecture Advantages & disadvantage of DBMS.


UNIT II


Important Components DBA, database, application program, DDL, DML etc. Component of DBMS query processor,Datadictionary. Physical database structures, Normalization and logical design.


UNIT III


Introduction to RDBMS, E–R Model and E–r Diagram Examples and exercise EF.CODD12 rules for relation database, database concept:-Transaction management properties of a transaction, commit and Rollback, concurrency, locking


UNIT IV


Data integrity, integrity constraints, Auditing, backup and recovery. Data dictionary, system catalogue, introductiontodistributeddatabase.Introductiontoclient –serverandODBS connectivity.


UNITV


Introduction to SQL: - SQL language DML languageDML commands,RelationAlgebra &SQL.: Introduction, SecurityandIntegrityViolations, Authorization, GrantingofPrivileges, Security Specification in SQL Data warehousing, Multidimensional Data Models, Data Warehouse Architecture, ROLAP, MOLAP, HOLAP,OLAP and OLTP Understand the Concept of Data Warehousing Data Mining, Data Preprocessing, Data Marts, Cluster Analysis, Decision Making

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


DataBase ManagementSystem

–C.J.Date

DataBase ManagementSystem

–Korth

DataBase ManagementSystem

–VipinDesai

DataBase ManagementSystem

–leon

MB315- DATA COMMUNICATION & NETWORK


Course Objective: This course provides an in-depth discussion of computer networks. It includes a detailed discussion of the different Network Models.


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UnitI


Fundamentals of Communication System; Communication Links, Communication System Formats; Character Codes, Digital Data Rates; Asynchronous and Synchronous Data. Types of signals: AM;FM; PM; PCM; PDM;TDMA;FDMA;SDMA;CDMA;ASK; FSK; PSKFeatures:Errordetectionandcorrection codes;Hamming codes.

UnitII


LAN topologies: Workstation; Server; Cables; Types of Ethernet; Broadband and base-band; Optical Fibers;NetworkInterfaceCard.

UnitIII


Networksandaccessories:LAN,MAN,WAN;Hub;Bridges;Switches;Routers;GatewaysCellRelay; FrameRelay;ISDN;B-ISDN.

UnitIV


OSI Model; Broadcasting; Multicasting; Point-to-point communication; IP Addressing, Concepts of Port; Socket; ATM; Tunneling; Virtual Private Network. Network Operating systems: Unix; Linux; Windows.

UnitV


Mobile Communication: Applications of Mobile Communication; Wireless Communication: Bandwidth, Transmission Impairment, Interference, Terrestrial Microwave, Broadcast Radio, Infrared & Light Waves, Mobile Internet & WML: Mobile IP, Wireless TCP & UDP, WAP, WML

Guidelines for Case analysis/presentations:-Students should be given case studies as assignment and asked to present the same in the class for discussions, or seminars may be arranged on current issues related to the subject and marks be given on the basis of students performance.(Cases or Seminars can be given on individual basis or on group basis.)


REFERENCE BOOKS


ComputerNetwork –TanneBaumPHI

Data&NetworkCommunication –Tiller

Computer networkinWin-NT WINNTArchitecture

–BPBPublication

–Tata Mcgrawhill

DataandComputerCommunication –Wlliamstallings,PHI


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